Professional Returns Management for Fast, Customer-Friendly Processes
Every year, more than ten million returns and five million warranty issues pass through logistics locations. Whether it’s retail, e-commerce, fashion, high tech, telecommunications or pharmaceuticals, our returns logistics services support companies from a wide range of industries. Returns management solutions from Supply Chain Solutions bring with them significant cost savings, complete transparency and end-customer-friendly processes.
For their digital as well as their conventional distribution channels, companies need optimized returns management that includes international returns and specialized processes for requirements in the B2B or B2C area. Sectors such as the high tech or healthcare sector place special requirements on returns logistics for their sensitive products, and they expect specific solutions
- Rapid re-availability in the sales process through short throughput times based on standard processes in the return process
- IT-supported processes and documentation for maximum transparency and reliable quality management
- High level of satisfaction for customer and end customer